Essentials & Up My Team

Personnel Intelligence for Your Direct Reports

Executive Pastors manage 4-15 direct reports across diverse ministry areas, often without HR support or structured performance frameworks. My Team provides systematic personnel assessment using the proven 6 C's Framework, tracks performance conversations, flags decision gates, and integrates with your broader intelligence system to connect team health with organizational performance.

Because "I have a feeling about this person" isn't a succession plan.

Start Managing Your Team How It Works
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JM
Jason Miller
Worship Pastor
1 Active Situation
SK
Sarah Kim
Children's Director
On Track
Decision Gate in 5 days: Jason performance review

Lead Your Team with Executive-Level Structure

Most churches under 1,000 attendance don't have dedicated HR. My Team gives you the systematic personnel management framework that ministry consultants use with large churches—now available for your ongoing team leadership.

Structured Assessment Framework

The 6 C's Framework (Clarity, Competency, Character, Chemistry, Capacity, Calling) provides objective criteria for evaluating staff performance, identifying growth areas, and making personnel decisions. No more relying solely on gut feelings when someone's future is at stake.

Track Situations and Resolutions

When a staff member is struggling—performance issues, interpersonal conflict, capacity concerns—document the situation using 6 C's analysis, prepare for hard conversations, track progress, and mark resolution with reflection notes. Build institutional memory that serves you and your successors.

Decision Gate Reminders

Never miss critical personnel decisions. Set reminders for annual reviews, contract renewals, probationary check-ins, or planned performance discussions. Get dashboard alerts when decisions are approaching so you can prepare thoughtfully rather than scrambling last-minute.

Your Notes Stay Private
Personnel notes, 6 C's assessments, and situation documentation never leave your account. Only you see this information—it's your confidential personnel intelligence.

The 6 C's Framework

Objective criteria for personnel assessment—removing ambiguity from conversations that shape people's lives and your church's future.

1
Clarity

Does this person have clear role expectations, success metrics, and decision authority? Are they aligned with your church's vision? Lack of clarity creates anxiety and underperformance even in talented staff.

2
Competency

Does this person have the skills required for their role at this stage of church growth? Competency gaps are normal—the question is: Are they coachable and growing, or are they stuck?

3
Character

Does this person demonstrate integrity, humility, and emotional maturity? Character concerns are typically disqualifying and rarely improve without significant intervention.

4
Chemistry

Does this person work well with you, their peers, and their reports? Poor chemistry with the XP creates constant friction. Poor chemistry with the SP can be team-threatening.

5
Capacity

Does this person have the bandwidth—emotionally, physically, relationally—to sustain their role long-term? Low capacity means they're constantly overwhelmed, even in a well-scoped role.

6
Calling

Does this person demonstrate genuine calling to ministry and this role? Calling provides resilience. Absence shows up as disengagement or treating this like "just a job."

From Team Roster to Resolution

My Team provides end-to-end personnel management—from tracking basic information to preparing for tough conversations to marking situations resolved.

Team Roster

Track all direct reports with roles, start dates, salary ranges, strengths, growth areas, and private notes. This becomes your personnel database—especially valuable for churches without HR systems.

6 C's Situation Analysis

When a staff member needs evaluation (annual review, performance concern, promotion), run a 6 C's analysis. Rate across all dimensions and get personalized insights based on their role.

Performance Reviews

Track annual, quarterly, and informal reviews in one place. Record ratings, conversation notes, growth goals, and salary discussions. Export to PDF for HR files.

Decision Gates & Reminders

Set checkpoints for critical decisions. Get dashboard alerts 2 weeks before, 1 week before, and day-of so you're never caught off guard.

Conversation Preparation

When you need to address performance issues or interpersonal conflict, use structured prep. Get opening lines, anticipated responses, and next steps—personalized to the situation.

Resolution & Learning

When resolved, capture: What worked? What would you do differently? These reflections build personnel intelligence over time and inform future decisions.

Example: 6 C's Analysis

Here's what a real assessment looks like. Jason has been your Worship Pastor for 3 years. Lately you've noticed friction with the production team and some concerning comments about "not being appreciated."

The 6 C's analysis helps you see the full picture—not just the presenting issue—so you can address root causes and make informed decisions.

JM
Jason Miller
Worship Pastor - 3 years tenure
Clarity 3/5 Role creep since year 2
Competency 4/5 Strong musical leadership
Character 4/5 Integrity intact
Chemistry 2/5 Production team friction
Capacity 2/5 Showing burnout signs
Calling 3/5 Wavering commitment
Pattern Recognition
Low Chemistry + Low Capacity + declining Calling often indicates burnout masquerading as attitude problems. Consider whether role clarity and workload need addressing before performance conversation.

What Happens Without Systematic Personnel Management?

  • Missed warning signs — Small issues compound until they become crises requiring immediate action
  • Reactive decisions — You're always putting out fires instead of developing people
  • Staff surprise — People are blindsided when you raise concerns because you never documented patterns
  • Lost institutional knowledge — When you move on, your successor starts from zero
Connects to Your Broader Intelligence

My Team doesn't exist in isolation. Staff situations feed into your Pulse Check patterns ("team dynamics affecting my wellbeing"), inform The Advisor's context ("I'm dealing with a struggling worship pastor"), and appear in your Trends dashboard. When you ask for guidance anywhere in TrueNorth, your personnel context is already understood.

What You Get by Plan

Feature Free Essentials Leadership+
Team roster 5 staff Unlimited
My Team uses/month 10 Unlimited
6 C's situation analysis
Decision gates & reminders
Performance review tracking
Conversation prep tools

Ready to Lead Your Team with Clarity and Confidence?

Stop managing people from memory. Start building the personnel intelligence that serves your team, your church, and whoever comes after you.

Get Started